Last Updated: March 13, 2025
Client Autopilot is committed to protecting your privacy and maintaining transparency regarding how we collect, use, and share your information. This Privacy Policy applies to our SMS marketing and communication services. By opting in for our SMS services, you agree to the terms outlined below.
We collect and store certain information to provide, improve, and personalize our SMS subscription services for you.
Types of Information:
Personal Information:Your phone number, name, and other details you voluntarily provide during the subscription process.
Interaction Data:Information about your interactions with our SMS messages, such as delivery confirmation, keyword responses (e.g., "STOP"), and links clicked.
Device and Network Data:Data automatically collected about your device, carrier, and network to ensure message delivery.
We use the data we collect for specific, lawful purposes, including: To deliver SMS updates, promotions, and notifications you have opted into.To personalize messages based on your preferences and subscription history. To comply with legal and regulatory obligations regarding SMS and marketing communication. To analyze message effectiveness and improve the overall service. We will never use your information for purposes unrelated to your SMS subscription without your explicit consent.
We are committed to limiting information sharing to the following scenarios:
Authorized Sharing: With trusted service providers (e.g., SMS gateway providers, analytics platforms) required to deliver our messaging services.
Regulatory Compliance: When legally required, we may share information with regulatory authorities to comply with legal processes.
Prohibited Sharing: We donot sell or share your information for third-party marketing purposes.
We take reasonable measures to ensure your data is stored securely and protected against unauthorized access, alteration, or disclosure:
Encryption:Data in transit is encrypted to protect sensitive details like phone numbers.Access Control:Only authorized personnel and service providers with strict confidentiality agreements can access your data.Monitoring and Auditing:We regularly monitor data security practices to ensure compliance with relevant standards.
However, no data transmission system is entirely foolproof, and we cannot guarantee absolute security.
Client Autopilot values your rights and provides the following tools for managing your subscription and data:
1. Opt-Out: Text STOP to any message to unsubscribe from SMS communications. You may still receive service-related or transactional messages if required.
2. Data Access: You can request access to your data stored with us by contacting [email protected]
3. Deletion Requests: Request the deletion of your personal data at any time unless we are legally required to keep it.
4. Additional Rights (GDPR Compliance, if applicable): Right to rectification: Update or correct inaccurate data.Right to restrict processing: Limit how we use your data.
For campaigns that include links or digital assets embedded in SMS messages: We may collect tracking data via cookies or similar tools to measure engagement and performance.Subscribers can adjust their browser or device settings to limit acceptance of cookies.
Our SMS services are not intended for individuals under the age of 18. If we learn we have collected information from someone under 18, we will delete their data immediately.
We retain your personal data only for the duration necessary to provide our services and comply with applicable laws. Upon unsubscribing or upon request, your data will be deleted within 30 days unless further retention is legally required.
If you are located outside the United States, please note that your information may be transferred to and processed in the United States. By subscribing to our SMS services, you consent to this transfer.
Our SMS messages may include links to third-party websites or services. Clicking these links means you are subject to the third party’s terms and privacy practices, which we do not control. We advise reviewing their respective policies before interacting.
We may update this Privacy Policy periodically to reflect changes in our practices or compliance obligations. Subscribers will be notified of material changes via email or SMS, and the updated policy will include the effective date.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: [email protected] Phone: 949 514 5052. 115 Stanford Ct, 92612, Irvine, CA, 92612